MyRomar.com Delivery Policy
We only deliver products locally on Aruba. At this time, we are not able to ship internationally. We do not deliver to P.O. boxes.
Shipping a gift
We are happy to assist you with shipping our items as gifts. On the Order Review page during checkout, you may select the gift option and include a personalized note. For all orders, the the recipient must be 18 years of age or older to accept the delivery.
Shipping to multiple addresses
Unfortunately, you cannot split one order to go to multiple addresses. Each address requires a unique order be placed.
Receiving a shipment
Upon delivery, our delivery partners will ask to see the receiver’s ID to ensure he or she is 18 or older. The receiver will also be required to sign for the order. If you are unable to be home, we will make two additional attempts to deliver your order, and then it will be held at the our distribution center at Romar Trading, Schotlandstraat 71, Oranjestad Aruba. If you have questions about the status of your order or need to have it rerouted, please contact Customer Service Tel. (+297) 523 4676.
Shipping options and rates
Our goal is to process and ship orders the same business day when received before 1 p.m. local time. Shipping orders placed after 1 p.m. local time will ship the following business day; those placed after 1 p.m. on Friday will ship the following Monday unless it is an expedited one-day order. In this case it will be delivered on Saturday.
The available options for shipping are:
-Standard Delivery (1-2 business days): $10.00
-Expedited 1-Day Delivery: $20.00
-Free shipping is available with orders of 120$ and up
Track your order
You may track the status of your orders by logging into your account on our website and selecting “Online order history” or “In-store purchase history.” Once your order leaves our fulfillment center, we will email you tracking information. This allows you to track your package as it travels to the delivery address. Remember, someone 18 years or older will need to sign for the package upon delivery.